blanchard kenneth bowles sheldon raving fans
Blanchard Kenneth, Bowles Sheldon Raving Fans!
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
1042 Руб.
Bowles S., Kenneth B. Raving Fans
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
619 Руб.
Bowles S., Kenneth B. Raving Fans
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
619 Руб.
Blanchard Kenneth, Bowles Sheldon Gung Ho! How to Motivate People in Any Organisation
An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager. Every day thousands of uninspired employees trudge to work - often dooming their companies to failure with their lack of enthusiasm. Drawing on over 20 years' experience of working with hundreds of corporations across the US - including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft - Blanchard reveals a sure-fire strategy for boosting employee enthusiasm, productivity and performance. Gung Ho! presents a simple system for inspiring employees. Based on three core ideas: work must be seen as important, workers must be put in control of their own production and managers must cheer their workers on - it is a method that all employees and managers can easily implement and which has already been adopted by such major corporations as K-Mart.
1814 Руб.
Raving Fans
With a new foreword by Ken BlanchardA straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad.Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
619 Руб.
Bagshawe Tilly Sidney Sheldon's Mistress of the Game
Sidney Sheldon's masterful #1 New York Times bestseller Master of the Game has enthralled millions of readers the world over. Now, at long last, the breathtaking saga of the ambitious and powerful MacGregor/Blackwell family continues in Sidney Sheldon's Mistress of the Game. Author Tilly Bagshawe has picked up the master's baton and delivered a magnificent tale of determination, greed, and very dark secrets in the distinct Sheldon vein that will mesmerize newcomers and confirmed Sidney Sheldon fans alike.
1099 Руб.
Bagshawe Tilly Sidney Sheldon's Angel of the Dark
Once again, author Tilly Bagshawe takes up the mantle of the late, great Sidney Sheldon-and again, she succeeds magnificently. Written in the inimitable Sheldon style and based on extensive, never before published material from his private archives, Sidney Sheldon's Angel of the Dark is a thrilling tale of murder, lies, and lust that the master storyteller-the bestselling author of Master of the Game, The Other Side of Midnight, and so many other beloved classics-would have been proud to have called his own. With Sidney Sheldon's Angel of the Dark, a gripping, stylish, sexy and surprising story of a son's globe-hopping hunt for answers about his wealthy father's brutal death, confirmed Sheldon fans have good reason to rejoice. The legacy truly lives on.
1099 Руб.
Blanchard Kenneth, Johnson Spencer The New One Minute Manager
The original, bestselling blockbuster which has transformed businesses world wide. The blockbuster number one international bestselling phenomenon is back… not that it ever really went away. This easily-read story quickly demonstrates three very practical management techniques: One Minute Goals, One Minute Praisings and One Minute Reprimands. The One Minute Manager also includes information on several studies in medicine and in the behavioural sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all… it works.
2454 Руб.
Miller Derek B. How to Find Your Way in the Dark
It's 1936, war is brewing, tempers are running high, and by his thirteenth birthday, Sheldon Horowitz has been orphaned - twice. While a terrible accident took his mother, Sheldon is convinced that his father was murdered. But no-one else thinks so, least of all the police. Determined to track down the culprit, and leaving behind his only friend Lenny, Sheldon moves to Hartford, Connecticut to live with his uncle. He is told to keep his head down and forget the past. But that just isn't his style. Fired up by his politically-minded cousin Abe (and quite possibly in love with other cousin Mirabelle), he sets out on a quest to discover the truth that will take him from industrial Hartford to a ritzy hotel in the Catskills, back to his childhood home and finally on to New York. Sheldon quickly discovers that it's a jungle out there, and to survive, he will have to learn to make his own luck. Fortunately, that's one thing he's very good at... A tragic-comic coming of age story like no other, for fans of All The Light We Cannot See, and Michael Chabon's The Adventures of Kavalier and Clay.
2387 Руб.
Виниловые пластинки, SAR Records, OST - One Night In Miami… (LP)
Виниловая пластинка OST: One Night In Miami - соул-джазовый саундтрэк к американскому фильму 2021 г. "Одна ночь в Майами" Содержание: Rumble, Young Man, Rumble! - Terence Blanchard Sam Cooke Comes to Stage / Copacabana Introduction - One Nig Tammy - Leslie Odom Jr. Howl for Me Daddy - Keb' Mo', Tarriona 'tank' Ball, Terence Do Us All Proud - Terence Blanchard I Believe to My Soul - One Night in Miami Band Salah Time - Terence Blanchard I'm King of the World! - Terence Blanchard Put Me Down Easy - Leslie Odom Jr. Put Me Down Easy - L.c. Cooke Greazee - Billy Preston Ain't Yo Stuff Safe Here - Terence Blanchard Malcolm Looks out the Window - Terence Blanchard You Send Me - Leslie Odom Jr. (I Love You) for Sentimental Reasons - Leslie Odom Jr. Brother, What is Going On? - Terence Blanchard I Wanna Damn Party - Terence Blanchard Lonely Teardrops - Jeremy Pope Chain Gang - Leslie Odom Jr. Good Times - Leslie Odom Jr. A Change is Gonna Come - Leslie Odom Jr. Speak Now - Leslie Odom Jr.
3842 Руб.
AUDIO CD Terence Blanchard: Magnetic. 1 CD
Terence Blanchard: Magnetic. 1 CD
3999 Руб.
Blanchard Kenneth, Zigarmi Patricia, Zigarmi Drea Leadership and the One Minute Manager
Adapting One Minute Manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people. Leadership and The One Minute Manager goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.
1042 Руб.
Сумка через плечо LIEBESKIND BERLIN Umhängetasche Pam Mobile Pouch, цвет Raving Rose
Бренд: LIEBESKIND BERLINЦвет: Raving Rose
21491 Руб.
Сумка AISSA HOBO M PRAKTISCHE AUS ROBUSTEM Liebeskind Berlin, цвет raving rose
Бренд: Liebeskind BerlinЦвет: raving rose
25656 Руб.
Gillan Ian & Javelins Виниловая пластинка Gillan Ian & Javelins Raving With Ian Gillan & Javelins
Raving With Ian Gillan & Javelins. Виниловая пластинка.
4680 Руб.
Компакт-диск Warner Terence Blanchard – Absence
Исполнитель: Terence BlanchardАльбом: AbsenceСтиль: джаз
2610 Руб.