With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
619 Руб.
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
619 Руб.
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
1042 Руб.
With a new foreword by Ken BlanchardA straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad.Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
619 Руб.
Бренд: LIEBESKIND BERLINЦвет: Raving Rose
21491 Руб.
Бренд: Liebeskind BerlinЦвет: raving rose
25656 Руб.
Raving With Ian Gillan & Javelins. Виниловая пластинка.
4680 Руб.
An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager. Every day thousands of uninspired employees trudge to work - often dooming their companies to failure with their lack of enthusiasm. Drawing on over 20 years' experience of working with hundreds of corporations across the US - including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft - Blanchard reveals a sure-fire strategy for boosting employee enthusiasm, productivity and performance. Gung Ho! presents a simple system for inspiring employees. Based on three core ideas: work must be seen as important, workers must be put in control of their own production and managers must cheer their workers on - it is a method that all employees and managers can easily implement and which has already been adopted by such major corporations as K-Mart.
1814 Руб.
Fans of anime are raving about this new series as it unfolds online - now read the manga adaptation! Yato is a homeless god. He doesnt even have a shrine, let alone any worshippers! So, to achieve his ambitious goals, hes set up a service to help those in need (for a small fee of course.) He hopes that one day hell be able to build the temple he feels he deserves, but for now he cant be picky about the jobs that he chooses to accept. From finding lost kittens to overcoming school bullies, Yato is divinely intervening all over the place!
1118 Руб.
Fans of anime are raving about this new series as it unfolds online - now read the manga adaptation! Yato is a homeless god. He doesnt even have a shrine, let alone any worshippers! So, to achieve his ambitious goals, hes set up a service to help those in need (for a small fee of course.) He hopes that one day hell be able to build the temple he feels he deserves, but for now he cant be picky about the jobs that he chooses to accept. From finding lost kittens to overcoming school bullies, Yato is divinely intervening all over the place!
1118 Руб.
QFX5120-48Y, airflow out, redundant AC PSUs and FANs Ships with base S/W features.
1019111 Руб.
QFX5120-48Y, airflow out, redundant DC PSUs and FANs Ships with base S/W features.
2753478 Руб.
QFX5120-48Y, airflow in, redundant AC PSUs and FANs Ships with base S/W features.
2613105 Руб.
QFX5120-48Y, airflow in, redundant DC PSUs and FANs Ships with base S/W features.
2753478 Руб.
In these hauntingly beautiful stories of abandonment and vengeance, extreme situations lead to disturbing conclusions. A missionary is sent to a place so distant he finds his God has no power there; a husband abandons his wife as they honeymoon in the South American jungle; a splash of water triggers an explosion of violence; and a boy's drug-induced transformation leads to cruelty enjoyed and suffered. Masterfully written, these are chilling tales from sun-drenched and brutal climes.
3809 Руб.
"It's the truth," the women said from their mattress "Everything is nice". Alva, a widow, states a preference for plain ordinary pleasures - only to get drunk and flirtatious, and pass out in a strange bed when she is asked out for the evening. Sadie, a spinster, goes to a holiday resort complete with pine groves, marshmallows and respectable clientele - to bring her nervous sister home, but instead comes to an eerie end herself. Mary, a little girl, spends her days in a clay pit leading an imaginary army of hard-muscled men. But hen a strange boy invades her headquarters, Mary abandons her soldiers to follow him home. Disturbing, unforgettable, totally unique - Jane Bowles' short stories explore the hidden lives of women that only appear ordinary.
1717 Руб.
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